Privacy Policy

Spark Electrical Services (2025) Ltd.

Effective Date: (May 2024)

1. Introduction

Spark Electrical Services (2025) Ltd. (“Spark,” “we,” “our,” or “us”) is committed to protecting the privacy and personal information of our customers, employees, and business partners. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

We may collect the following types of personal information:

a. Customer Information

• Name

• Phone number

• Email address

• Service address

• Billing information

• Project details and service history

b. Business Information

• Company name

• Contact person details

• Contract and invoice records

c. Website & Digital Information

• IP address

• Browser type

• Pages visited

• Cookies and usage data (if applicable)

d. Employee & Contractor Information (if applicable)

• Contact details

• Employment records

• Payroll and tax information

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide electrical services and complete projects

• To communicate regarding quotes, scheduling, and service updates

• To issue invoices and process payments

• To maintain service records and warranties

• To improve our services and customer experience

• To comply with legal and regulatory requirements

4. Consent

By providing your personal information to Spark, you consent to its collection, use, and disclosure as outlined in this policy. You may withdraw your consent at any time, subject to legal or contractual obligations.

5. Disclosure of Information

We do not sell or rent your personal information.

We may share your information with:

• Employees and subcontractors as required to complete work

• Service providers (e.g., accounting software, payment processors)

• Legal or regulatory authorities if required by law

All third parties are expected to maintain confidentiality and use information only for its intended purpose.

6. Data Security

We take reasonable measures to protect your personal information, including:

• Secure digital storage systems

• Restricted access to sensitive information

• Use of reputable software providers

However, no method of transmission or storage is 100% secure.

7. Retention of Information

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy

• Meet legal, accounting, or regulatory requirements

8. Access and Correction

You have the right to:

• Request access to your personal information

• Request corrections to inaccurate or incomplete information

Requests can be made using the contact information below.

9. Cookies and Website Use

If you visit our website, we may use cookies or similar technologies to:

• Improve website functionality

• Analyze usage and performance

You can control cookie settings through your browser.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or your personal information, please contact:

Spark Electrical Services (2025) Ltd.
98 Maxwell Ave
Red Deer, Alberta, T4R 1N3
Email: info@sparkelectricalservices.ca
Phone: 403-986-5129